PROVIDING LOCAL & LONG-DISTANCE MEDICAL TRANSPORTATION
Since 2019, MedRyde Transportation has been proudly providing non-emergency medical transportation throughout McHenry and Lake Counties and long-distance prescheduled transportation throughout Illinois.
Founded by an experienced and detail-oriented entrepreneur, Terry Shafer, MedRyde is certified by Illinois Healthcare and Family Services (HFS) and vehicles are safety inspected by the Illinois Office of Inspector General.(OIG). All employees are thoroughly trained and required to pass 12 hours of online courses by the Nat'l Safety Council (NSC) for Defensive Driving and be NSC 1st Aid & CPR/AED certified.
With a 96% compliance rating, MedRyde prides itself on timely performance with a goal to arrive at the designated facility no later than 10 minutes before appointment time.
Unlike other services operating as a curb-to-curb service, MedRyde is committed to safely escorting you or your loved one from your residence or facility to a clean, comfortable, and modern wheelchair accessible vehicle. On arrival at your destination, our trained staff will escort you to check-in.
In leveraging years of professional and entrepreneurial experience, Terry and all of MedRyde continue to build and cultivate strong relationships with area staff, patients, and families. Rather than focusing exclusively on volume and profits, MedRyde is keenly focused on providing exceptional and timely customer service with the compassion you and your loved ones deserve.
MedRyde provides service throughout McHenry & Lake Counties and prescheduled appointments beyond.
Our Mission
To provide you with a unique, cost effective, and reliable transportation solution that meets individual needs while accommodating facility policies and concerns. We accomplish our Mission through:
- Effective strategic planning with an emphasis on controlled growth
- Recruiting, training, and retaining competent and capable staff and employees
- Utilizing state of the art ADA-compliant vehicles and equipment
- Developing effective and mutually beneficial strategic partnerships throughout our community
- Maintaining a flexible posture poised to adjust to various client, facility, and market needs
We are continuously striving to implement effective strategies for enhanced training, integrated technologies, and managerial support and communication. Because we provide local and long-distance transportation, effective planning and communication between dispatch and key facilities is paramount.
We continuously work on enhancing our scheduling and traffic management in an effort to reduce travel and wait times while increasing efficiency. We work to adapt and implement policies and procedures to support our mission, to analyze and advise on transportation issues, evaluate scheduling conflicts, negotiate and correspond with carriers, vendors, and strategic partners.
Dispatchers will receive extensive instruction on using our technological integration systems designed to support our growing scheduling and logistical demands. Dispatchers are responsible for the following:
- Customer intake
- Preparation of daily schedules and trip manifests
- Effective driver management and scheduling
- Trip management and oversight
- Coordination with facility personnel
Question? Ready to make a reservation? Contact us for details. We look forward to serving you!
MedRyde Transportation, LLC. is an Equal Opportunity Employer headquartered in McHenry, IL, a veteran owned business, and a proud member of the United Medial Transportation Providers Group (UMTPG). We are committed to hiring and developing employees of character and professionalism to support our corporate culture of integrity, continuity, and sustainability.
On behalf of our leadership team and all of MedRyde, we welcome the opportunity to meet, greet, and learn how we can serve your needs. Contact us at (847) 774-7639.